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Real Drivers. Real Success.
See how rideshare pros across the country are using our CitySmart Rideshare Playbooks to boost their earnings and confidence on the road.
I drive in Chicago, where rideshare is very busy. The Playbook taught me tricks to handle tourists, airport runs, and even Riverwalk traffic. It made me more confident and professional as a driver. I definitely recommend it to other drivers. As for my CitySmart Rideshare women's safety book? O now this one is really something special...... This one., let me tell you about it.. I downloaded it one night and started reading this handbook and I couldn't stop it! It was just one of those things where I saw it online and it caught my attention. So I checked it out and saw all these great things people said about it, and so I just ordered it. And oh my God I just could not stop reading it. I mean I like finished it in one night! But you know because of the kind of book it is, you know it's like a safety handbook for your car, and so I keep mine right in my little console and I read it and read it alot. Hey you know I think you guys should make this book into like a series just for us. That would be great!
These books are so much better than the other rideshare stuff that's out there. I'm just sayin, you know.
– Sofia D., Chicago, IL
What impressed me most about this handbook is how intentionally it speaks to minorities without stereotyping or talking down to us. CitySmart Rideshare clearly understands that minority drivers face unique challenges that mainstream rideshare guides never touch. This book doesn’t just give advice. It gives context, awareness, and validation. It’s practical, empowering, and very honest. I ordered 4 more copies for my friends.
– Mustafa A., Detroit, MI
I promise you this is so crazy. The rideshare world is dominated by ethnic minorities like me, but all the other books out there act like minorities and the stuff we face every day don’t even exist. That’s why the CitySmart Rideshare Women & Minorities Driver Safety Handbook hit me so hard. It finally acknowledges our reality. It gives us a voice and gives clear, practical steps for staying safe while we're driving, especially for women in situations where people don’t always take us seriously. You all did a brilliant job!
On the other side, my CitySmart Rideshare Driver’s Playbook is honestly like having my own personal business coach in the car with me. I mean I’m even learning how to keep making money when I’m not driving. And as a grad student who does rideshare and works a full-time job, I've got a pretty tight load. But this combo of safety and business knowledge makes me feel like I have an edge that nobody can take away. I can say without hesitation that these books are total game changers for the rideshare industry.
– Janise G., Houston, TX
I have been driving people around New York City for a long time, first as a yellow cab driver and now with Uber, and I honestly thought I had seen and heard it all. When I made the switch to rideshare, I ordered the CitySmart Rideshare Women & Minorities Driver Safety Handbook out of curiosity more than anything else. I figured it might have a few useful reminders, but I was not prepared for how much I would love this book. From the first chapters, it felt like it was written by people who actually understand what it is like to work the streets day in and day out, especially if you are not a young, carefree driver with nothing to lose.
Coming from the old-school cab world, I appreciated how practical and street-smart the advice is. It does not feel theoretical or corporate. It feels lived-in. What really impressed me, though, is how intentionally this handbook speaks to immigrant and ethnic minority drivers. That was something I never saw addressed properly in any cab manuals or rideshare guides before. CitySmart Rideshare clearly understands that not every driver walks into a situation with the same assumptions or protections, and they were not afraid to say that out loud.
Reading this book actually made me excited to drive again. It sharpened instincts I already had from years in a cab while also helping me adapt to the realities of Uber and app-based driving. I felt respected as a professional, not talked down to. This handbook made me feel like someone finally put real thought into protecting drivers instead of just telling us to smile and keep moving. I recommend it to every driver I meet, especially those coming from the old taxi world. It is hands down one of the smartest and most empowering rideshare books I have ever read.
– James J., New York City, NY
Yo this the kinda guide every Boricua brother in the hustle need to read, pa’ que no se queden atrás, ¿oíste?
I started using the Playbook last month, and already I’m making better money and driving less hours. It breaks things down so simple, bro. I mean like when to drive, how to handle tough riders, how to stay professional, and how to lock in repeat riders so I'm not just out here driving, but as soon as I wake up and hit the road I'm actually on call bro! I don't gotta go out chasing rides no more bro!
– Luis S., Miami, FL
¡Dios mío, papi! This Handbook is fantastic. ¡You don't even know! Como Cubana driving por Miami, I literally cried when i first read this! I just wanna say THANK YOU from the bottom of my heart to CitySmart Rideshare for this book!!! 🥹❤️ Yall really changed my life. Like for real. I’m a single mami out here in Miami, just tryna make ends meet and provide for my baby boy..... ¡Mi hijo es mi mundo! 🧒🏼✨ and this handbook? BABY, THIS HANDBOOK IS EVERYTHING!!!
I used to be soooo scared driving nights in some parts of town, always second guessing myself, praying nothin went wrong. But now?? Baby please....! I got plans. I got backup strategies. I got peace. 🙏🏽💪🏽
That piece by Lisandra Castillo?? GIRL. LISANDRA. If you ever read this mami, you wrote that thing about Budgeting hacks for Momprenuers like you knew MEEEEE. 😭 You know what it’s like to come to this country with nothing but dreams and pressure, tryin to stay strong, hold down a job, and still get your baby what he needs. You spoke to my spirit, chica. You reminded me I ain’t alone. And that means EVERYTHING to me. 💗🇨🇺
I keep the book in my car now and I read it like my lil’ Bible before every shift. Ain’t even lyin! It just makes me feel known, protected, and smart out here on these streets.
CitySmart Rideshare you got a fan for life!!! I’m tellin all my girls in my WhatsApp group to get this book. If you drivin and you a woman or a minority? i don't care if you black, you brown, you red, yellow, or whatever... YOU NEED THIS BOOK. PERIOD. 💯💯💯
Gracias mi gente!!! ¡Los quiero mucho! ❤️🚗✨
– Isabel M., Miami, FL
This handbook is a blessing. Too often minorities get overlooked when it comes to safety resources, but this one speaks directly to us. It’s straight talk, easy to use, and makes you feel prepared for the real world of rideshare.
Much respect to the team who put this together.
– Dwayne C., New York City, NY
Well I'll just say that my life is always busy. I work part-time as a childcare worker, part-time as a housekeeper, and then in the evenings I drive rideshare and do food deliveries for Uber and Lyft. It’s not easy juggling so many jobs, but I’m very thankful I found these CitySmart Rideshare books.
This book has taught me so much! What I love most is the section about food delivery. The Playbook showed me awesome food delivery hacks and strategies I never knew. Now I make more money in less time, and I don’t waste trips anymore.
And then on top of that, the gas and auto repair discounts have helped me tremendously! For once I finally feel like I have control instead of just working endlessly. This Playbook has given me strategies that really work for someone like me, and it has made a big difference in my daily earnings. I am so grateful, because now I don't just feel more confident, but I feel more organized and I can really see my future changing!
– Leilani M., Los Angeles, CA
I usually feel invisible when it comes to rideshare resources. This handbook changed that. CitySmart Rideshare speaks to the trouble and problems we face as Muslims in this country in a way no other book has. I felt understood, not brushed aside. No other rideshare book I have read has ever had the hearts of Muslim people or addressed our concerns so clearly and respectfully. That alone makes this book worth owning.
– Kwame M., Houston, TX
Very practical guide. I like that it’s not just about earning more money but also about protecting yourself and building long-term success. CitySmart Rideshare speaks to immigrants and minorities in a way no other rideshare book does. It feels like you have been listening to my brain haha. I know very many drivers who will find these books very helpful.
– Rajiv P., Edison, NJ
I gotta be honest. This book made me feel more seen and heard and confident behind the wheel than anything else I've ever read. Driving in San Francisco as a minority woman, I appreciated how you all speak directly to immigrant and women drivers. I swear you can tell that the stuff in this book came from true lived experiences from people who've lived it and know how to work these streets and make every situation work in their favor. No other rideshare book I have read has done that. Especially not with this level of care!
– Madison C., San Francisco, CA
I drive in Houston, Texas, and I can honestly say the CitySmart Rideshare Driver’s Playbook is really amazing. I’ve been driving for years, but this book still taught me things I never knew, like how to plan routes around traffic, work smarter hours, and keep passengers happy without burning myself out. The advice is clear, real, and easy to use the same day you read it.
Since following the Playbook, I make more money in less time and my stress level is way down. It feels like having a personal coach who actually understands the rideshare grind. If you’re serious about driving, this is the best investment you can make.
– Minh P., Houston, TX
"My brother, make I yarn you as e dey. I just reach U.S. one year ago, and omo, these streets no be small thing o. Everything dey sharp-sharp here—traffic dey rush, riders dey rush, even the way people dey talk dey rush. At first I just dey drive anyhow, hustling but money no dey show.
Then I jam the CitySmart Rideshare Driver’s Playbook—kai, total game-changer! This book teach me how to arrange my hours, how to sabi the correct locations, and even how to make passengers happy without wahala. My daily money don double, no be play. As I dey learn this new land, the Playbook be like elder brother wey dey guide me.
God go bless the people wey write am, because e don make my hustle sweet well well."
– Adekunle A., Houston, TX
“As an African American woman driver, I always felt overlooked. And that's very easy because other books just never speak to our experience. They don't even acknowledge that we're out here. But this book here? Oh you just don't know....
CitySmart Rideshare will always have a major place in my heart! These books speak directly to my experience! They give me tools I never had, and they put everything that a big city driver needs all in one place... And even just that alone takes the cake for me. Take it from me... CitySmart Rideshare is definitely where it's at.”
– Shanice B., Atlanta, GA
Yo this Handbook is solid man. It’s like having a mentor in the car with you. I’ve been driving in Miami for years, but I still learned better ways to manage my schedule and keep my ratings high. Big ups to CitySmart Rideshare for putting this thing together. And bruh, you guys really know the true daily challenges of black men in these United States. If you a rideshare driver, you better get this upgrade! I'm serious man!
Upgrade your learning to upgrade your earnings and upgrade your life!
CitySmart Rideshare, you guys got me hooked man. I want everything you got... Lol I'm a true follower!"
– Marcus B., Miami, FL
Well I just turned 50, but I started driving rideshare after leaving a corporate job, and the CitySmart Rideshare Driver’s Playbook has been nothing short of amazing. At first I felt like a rookie trying to figure things out on my own, but this Playbook gave me a roadmap. It showed me how to work smarter hours, handle airport pickups like a pro, and keep my passengers happy while still protecting my time and energy. Within weeks I noticed a big jump in my earnings and way less stress on the road.
What I love most is how practical and relatable it is. It reads like it was written by someone who really knows what drivers go through every single day. For me, this book turned rideshare into not just a side gig, but a well-run business.
– Karen J., Chicago, IL
I have been driving Uber for three years and this handbook genuinely stands apart. CitySmart Rideshare acknowledged the different things that men like me face in this country with empathy and clarity. No other book has ever understood our concerns like this one. CitySmart Rideshare books are an excellent choice for new and experienced drivers alike.
– Tesfaye A., Washington D.C.
As a student here in Orlando I'm always juggling school and rideshare driving and so you know I've seen my share of creepy guys out here. I'm always thinking about my safety too. What I really liked about this handbook is how real it feels. It acknowledges the experiences of women without using fear tactics. CitySmart Rideshare clearly cared enough to speak directly to ethnic minority drivers like me. I have read other rideshare guides, but none of them addressed these realities the way this one does. It feels practical, supportive, and grounded in real life. Every Latina driver I know needs this.
– Camila R., Orlando, FL
What stood out to me right away was how easy this book was to read. It feels like someone talking to you, not lecturing you. As a woman driving in Dallas, I appreciated how CitySmart Rideshare took the time to acknowledge the realities faced by immigrant and ethnic minority drivers. Most guides skip over that completely. This one does not. It made me feel seen and taken seriously. No other rideshare book I have read has gone this far in actually caring about who the driver is, not just how much money they make.
– Maria H., Dallas, TX
As someone who drives rideshare in Detroit, I can tell you safety is always on my mind, especially for my wife and sisters who sometimes take Uber alone at night. This handbook gives practical advice, not just theory. It shows respect for our community and really understands the challenges women and minorities face on the road. I highly recommend it.
– Ahmed A., Detroit, MI
"Ay Dios mío, I came here last year para estar con mi hermana, y todo es mas diferente aquí. The streets, the people, the sistema, sometimes I feel perdida. Mi ingles todavía es no bien, pero gracias a Dios the Manual de Seguridad de Viajes Compartidos de CitySmart para Mujeres y Minorías was en mi language. I could understand all the advice and the tips sin problema. I trying to learn the streets and una nueva vida, pero el libro has been un verdadero lifesaver for me. I feel más segura, más fuerte, y súper agradecida. El Manual de CitySmart gave me confidence, like I no alone. This book is mi compañero en el carro todos los días."
– Mariana R., Los Angeles, CA
This handbook is powerful man. After getting one for myself I ordered another one and gave it to my sister who also drives part-time up here, and she told me it made her feel ultra safe and prepared on those late-night shifts she sometimes does. As her big brother, just knowing my baby sister has these tools gives me peace of mind. This book gives real support that every woman and minority driver in this country CANNOT afford to miss.
– Javier M., NY, NY
Well I am a driver in the Bay area for a number of years, and I have read several rideshare books over the years. None of them ever truly spoke to me or my community until this one. The CitySmart Rideshare Women & Minorities Driver Safety Handbook actually acknowledges the unique challenges Muslim drivers face in the United States. It does so with respect and understanding. I felt appreciated, not stereotyped. No other rideshare book I have read has ever captured the hearts or addressed the concerns of Muslim people the way this one does. That matters more than people realize.
– Arjun S., San Francisco Bay Area, CA
"As an Asian woman driving rideshare in Chicago, safety is always on my mind. And this handbook felt like someone finally pulled back the curtain and told the truth. The CitySmart Rideshare Women & Minorities Driver Safety Handbook acknowledges realities that many companies prefer to ignore. It speaks directly to the way minority women are treated differently on the road, in subtle and not-so-subtle ways. I appreciate CitySmart Rideshare for caring enough to center these experiences instead of treating them as side notes. This book made me feel informed, supported, and better prepared. Not fearful, but empowered. This book travels with me on every shift. ;)
– Lily, Z., Chicago, IL
"When I first came from Philadelphia to New York City, I felt completely overwhelmed. Driving rideshare in Philly was steady, but here in NYC... This endless concrete jungle... The traffic, the rules, the passengers, everything felt ten times more intense. I was losing time, losing money, and honestly losing confidence. Then a guy told me to download the CitySmart Rideshare Driver’s Playbook, and man.... Let me tell you that it has been a complete game-changer for me.
This book showed me how to understand the layout of the city, how to plan my hours to match the flow of New York life, and how to turn every shift into real profit. My daily earnings have improved more than I thought possible, and now I feel like I can finally keep up with this city instead of being swallowed by it. I am extremely thankful! Without this Playbook, I don’t know how long I would’ve lasted here."
– Amir R., New York, NY
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